Please always read the help files that are found in the Reunion folder (in the game's root folder) after installation. Also, check Log.htm to make sure you are using the latest version and the latest gamma. It is generally a good idea to post your Log.htm file whenever you are asking us to help you troubleshoot anything - no matter what it is. If your log file is too large (> 10 MB), use a program like 7-Zip to shrink it down.
1. Is The Reunion compatible with non-English versions?The Reunion requires the English Steam / 1998 executable (1.02), but it's a framework that allows modders to retranslate the entire game. For example, this Italian translation uses The Reunion.
2. How do I know The Reunion has been installed properly?Check Log.htm, which is found in the root installation folder. The Reunion is compatible with Windows Vista, 7, 8, 10, 11, and Linux. Our official support is for Windows 10 and 11. If using Linux, ddraw.dll needs to be set in Wine to use Windows Native. Set ddraw.dll to Windows Native in WineCFG (create it if it doesn't exist). See also WineCFG. Please do not post if you are using a pirated / illegitimate copy of the game.
3. The Reunion - or a mod I am using with it - doesn't seem to be working for me?As number 2. If nothing obvious stands out, post in the help section of our Discord server, and attach Log.htm, which is found in the root installation folder.
4. How do I quit the game?Please read the help file mentioned above for a full list of hotkeys.
5. I've noticed a bug.Before anything else, make sure that this isn't a known bug. Use Ctrl-H to search The Reunion Database, found here. Bugs specific to The Reunion framework are found at the bottom, on the tab 'Reunion Bugs'.
If this genuinely seems to be a bug and not an issue with a 3rd party mod you've installed, file a bug report
6. There's no audio.Press ctrl-alt-M in the game to unmute the sound. If this doesn't help, please check the audio related logging in Log.htm, which is found in the root installation folder.
7. Can I still gain Achievements?Not with The Reunion enabled. A workaround is to play the game with The Reunion enabled until significant progress has been made, then disable it (open root\The_Reunion\options.ini and set Disable_The_Reunion = y, and open the game in Steam. We are adding a separate achievements application for R08.
8. How do I set my controller configuration?Please check the help file to see the default keyboard controls. To set a controller configuration, play the game, and open up the main menu. There is a config option in the main menu.
9. Can I use save files created with The Reunion with other mods / installations?Yes. Save files are interchangeable.
10. The game area seems to be cut off / misaligned / scaled wrongPlease change your dpi settings as follows:
11. How do I uninstall The Reunion? Can I edit / reinstall The Reunion?See the help file to learn how to uninstall. You can edit / remove / add any of the files in the Base, Global, and Custom folders. If reinstalling The Reunion, only files found in the Base folder will be deleted and updated, so there should be no ill effects with any custom mods you've added.
12. Is X fixed?See The Reunion Database Reunion Database
Press Ctrl-H to search for any keywords. Note: There are multiple tabs at the bottom.
13. Can an older version of The Reunion be acquired?No. Older versions are totally unsupported and contained some serious bugs.
14. Does The Reunion work with 7th Heaven?No. The Reunion has its own method of modding the game and is itself a completely different framework and mod manager. Moreover, The Reunion continues to be maintained in order that people move away from 7th Heaven and other flawed, buggy, and often bloated frameworks or solutions or mod managers.
15. I want X [such as W-Item glitch] to be reinstatedOne of the core aims of The Reunion is to fix all known glitches and bugs and restore the game to how the original team intended the release to be. If you wish to cheat, please use Ochu (found from our website) or any number of trainers or save editors.
16. Can you add X?Due to workload and other commitments, I'm unlikely to take any requests, but feel free to ask.
17. Is there a change log?See The Reunion Database. That is always the main change log.
18. Since I downloaded The Reunion, my controls on the Xbox One controller are messed up. For example, I enter the menu with A and can't run.Make sure that Steam input is disabled if there's an option to do that, then set up your controller in FF7's main Config menu (in the actual game).
19. Why is The Reunion closed source?In the time The Reunion was open source, not one single person ever used the code to create something new. All that ever came of it were copies, clones, and ports of The Reunion content for other projects without permission or credit - and many of the features created here have been taken wholesale. We do not consider this to be in the spirit of open source. Far from open source being a benefit to the Final Fantasy VII modding community, it became a hindrance and open source of division. The graphical side (aali.dll) is open source, however.
20. Do you have an update on [insert mod/feature] ?Please don't ask for updates or estimated times to completion of any mod anywhere by anyone. It just pisses people off.
21. I have this weird texture issue... looks like the screen is divided into squares!Rename the main Final Fantasy VII folder (which contains ff7.exe / ff7_en.exe) to 'ff7' lowercase letters, and move the whole folder to drive C - C:\ff7. For the Steam version, an additional step may be required: Search google for '1.02 ff7.exe', go to the pcgamingwiki site, download the file 'ff7.exe', and place it in your c:\ff7 folder. Use ff7.exe to start the game (do not use the launcher). Remove Nvidia Experience via a clean install of the graphical driver if the issue persists.
This is a workaround until R07 is released, which resolves the problem.
22. The game's frame rate is limited...As above, completely remove Nvidia Experience.
23. Where are my save files?If using the 1998 PC version - or The Reunion - the save files are located in [root]\save. If using the Steam version - with The Reunion turned off/not used - the save files are located in a stupid place - %USERPROFILE%\Documents\Square Enix\FINAL FANTASY VII
